Receptionist (Beauty & Wellness Center)

 

Responsibilities:

• • Responsible for all-round receptionist duties in a professional and polite manner, including but not limited to guests greeting, phone call and emails handling, mailing order, courier services, etc.
• • Handle booking, cancellation and re-confirmation requests for guests.
• • Manage reception and lounge areas, including hygiene and identifying repairs that need doing, materials that need ordering.
• • Provide general administrative and clerical support.
• • Process settlement of guests’ accounts and ensure that appropriate payment methods are adhered to.
• • Greet guests in a professional and warm manner to ensure their guests’ experience is positive and memorable.
• • Provide professional advice on the various range of beauty or wellness packages and services.
• • Perform other duties/ad hoc projects as assigned.

 

Requirement:

• • Minimum 1 year concierge service working experience.
• • Knowledge of booking system and cashier experience is preferable. 
• • Cheerful, customer-oriented, well-organized with excellent interpersonal skills. 
• • Proficiency in MS Office (Excel, Word, PowerPoint and Outlook). 
• • Good written and conversational skills in both Chinese (Cantonese and Mandarin) and English.
• • Willing to work on shift. 
• • Immediate available is preferred

 

We offer competitive remuneration package and fringe benefits to the right candidate.  Interested parties please send your full resume in full confidence with current & expected salary and photo by email: hr.ap@m2r.com.hk

 

The information provided will be treated in strict confidence.  All personal data of unsuccessful applicants will be destroyed after the recruitment purpose.