Privacy Policy

Updated privacy policy

We respect your privacy and are committed to protecting your personal information. By visiting our website (“Site”) or using the products and services available on the Site (“Services”), you agree to the terms outlined in this Privacy Policy. Please review this policy carefully. As our business evolves, we may update this Privacy Policy, the Site, and our Terms & Conditions. We encourage you to check for updates regularly.

Information We Collect :

We collect and process the following types of personal information to provide our products and services effectively:

  1. Personal and Contact Information: Name, gender, date of birth, identity card number, telephone number, social media contact, email address, residential address, mailing address, and billing address.
  2. Business Information: Company name and job title.
  3. Account Details: User account information and the first and last four digits of credit card numbers.
  4. Demographic Information: Household income range and personal interests.
  5. Technical and Browsing Information: IP address, real-time geographic location, browser settings, browsing history, and other internet log information.
  6. Purchase and Reward Information: Details of products (including treatments or class packages) purchased, purchasing channels, frequency of purchases, rewards earned, and AP points balance.

Please note that providing certain categories of personal data is mandatory (as indicated at the time of collection). If you choose not to provide the required information, we may not be able to offer you specific services, rewards, or the ability to register as an AP Club member.

How We Use Your Personal Data:

We use the personal data collected for the purposes outlined below:

  1. Service Management: Processing and managing your purchases, including maintaining your AP Club account and participation in the AP Club programme.
  2. Identity Verification: Confirming your identity to prevent fraud and ensure account security.
  3. Rewards and Promotions: Providing rewards, birthday promotions, vouchers, or services under AP Club rewards or lucky draws (where applicable).
  4. Customer Support: Responding to your inquiries, feedback, or claims.
  5. Communication: Informing you about your orders, purchases, our services, brands, products, events, and promotional offers, including co-branded and partner offers.
  6. Research and Analysis: Conducting research or statistical analysis to improve our products and services and to tailor our marketing efforts.
  7. Personalized Promotions: Creating targeted promotions by combining your personal information with non-personal information, such as purchase amounts, product types, and earned rewards.

Data Sharing and Transfer

We may share or transfer your personal data in the following circumstances:

  1. With Your Consent: We will share your information with third parties when you have provided explicit consent.
  2. Service Providers: We may share information with service providers who deliver goods and services on our behalf, including but not limited to beauty service providers, spa centers, yoga centers, and fitness centers.
  3. Affiliates: We may share your information with our affiliated companies for marketing and promotional purposes.
  4. Support Services: We may share information with companies that provide operational support, such as data entry, database management, payment processing, secure data disposal, mailing services, and customer contact services (“Third-Party Service Providers”).

Cookies

Cookies are small text files that are stored on your computer by your web browser when you visit a website. Art Piece may place cookies on your device when you access our website. These cookies collect information about your browsing activities, such as the pages you visit, the time and date of your visit, and how you interact with the Site.

We use cookies to:

  • Recognize your web browser and understand how you use the Site.
  • Improve our services and deliver a more personalized experience.

You can choose to disable cookies or adjust the acceptance settings by configuring your browser’s internet options. However, disabling cookies may affect the functionality of certain features on the Site.

Our cookies do not, by themselves, contain personal information. We do not combine the general information collected through cookies with other personal data to identify you.

Please note that this Privacy Policy only covers our use of cookies. We do not control the use of cookies by third-party websites or external links that may be present on our website.

How We Use This information

When you visit our Site, interact with our online advertisements, or use our social media or mobile applications, we may collect information through automated means, such as cookies, web server logs, and pixel tags. This information may include:

  • Browsing habits and patterns.
  • IP addresses and geographic location data.
  • Interaction data regarding our advertisements and promotions.

We may also partner with third-party advertising networks to collect information through cookies and web server logs to provide tailored advertisements, including those related to non-affiliated companies.

We reserve the right to access, read, preserve, and disclose information that we reasonably believe is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests.
  • Enforce our Privacy Policy or applicable Terms & Conditions, including investigating potential violations.
  • Detect, prevent, or address fraud, security threats, or technical issues.
  • Respond to user support requests.
  • Protect our rights, property, and the safety of our users or the public.

This may include exchanging information with third-party service providers or governmental bodies for fraud prevention and security purposes.

Links to Third Party Websites

Our Site may contain links to third-party websites for your convenience. These websites operate independently from us and may have their own privacy policies. We are not responsible for the content, privacy practices, or data collection policies of these third-party websites.

If you choose to share personal data with third-party websites, that information will be governed by the respective third party’s privacy policy. We encourage you to review their privacy policies before providing any personal data.

How We Protect Personal Information

We take reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. We employ industry-standard security techniques, including:

  • Administrative safeguards to maintain data accuracy.
  • Technical measures to secure our databases.
  • Physical security measures to prevent unauthorized access to our facilities.

However, despite our efforts, no security measures are entirely foolproof. Unauthorized entry, hardware or software failure, and other factors may compromise data security.

In the unlikely event that we believe your personal information has been compromised, we will notify you promptly as required by applicable law.

Consent to Transfer Information and Data Storage

Our website is operated in Hong Kong. If you are accessing our Site from outside Hong Kong, please be aware that the personal information you provide will be transferred to, processed, and stored in Hong Kong. By using our Site or providing information to us, you consent to this transfer, processing, and storage.

Data Access and Correction

If you have any questions regarding this Privacy Policy or would like to access or correct your personal data, you may contact us by writing to:

Art Piece
M2R Investment Limited
Email: cs@artpiecehk.com
Attention: Personal Data Officer

We reserve the right to charge a reasonable fee for processing data access requests, as permitted by the PDPO (Personal Data (Privacy) Ordinance).

Language Discrepancy

In the event of any inconsistency between the English and Chinese versions of this Privacy Policy, the English version shall prevail.

Policy Updates

We regularly review and update this Privacy Policy to reflect changes in our practices or applicable laws. The latest version will always be available on our website.