General Terms and Condition
1. Introduce
1.1. We are M2R Investment Limited, operating under the brand Art Piece (collectively “we”, the “Company” or “Art Piece”). We offer wellness, beauty, fitness and other services through our digital platforms and at locations operated by us. These services may be provided either by Art Piece or by independent third-party suppliers (“Service Providers”). Each Service Provider is solely responsible for the quality, delivery, and compliance of its own offerings.
1.2. By using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
1.3. We reserve the right to update these Terms and Conditions from time to time without prior notice. The latest version will take effect once published online or make available at our operated locations. Continued use of our services indicates your acceptance of the updated terms.
1.4. The meaning of some words used in these terms and conditions:
1.4.1. “We”, “us” or “our” refers to M2R Investment Limited, the legal entity operating under the brand Art Piece.
1.4.2. “You” or “your” refers to any customer or user of our services.
1.4.3. “Site” refers to our official website(s), digital platforms, and any physical premises or venues through which we promote, sell, or deliver services, whether operated directly by us or by authorized parties.
1.4.4. “Operated locations’ refers to any physical locations, facilities, or premises where Art Piece or its Service Providers deliver services or treatments, including Art Piece centers and any other designated venues, including spaces managed by our Service Providers under agreement with us.
1.4.5. “Services” means the courses, treatments, and wellness offerings made available by us or third-party Service Providers through our site or operated locations.
1.4.6. “Service Provider” or “Supplier” refers to any third party delivering services or products purchased through Art Piece, including but not limited to wellness centers, fitness instructors, or product vendors.
1.4.7. “Merchandise” includes any product or service purchased from us or via our platform.
1.4.8. “Content” refers to any text, graphics, images, audio, video, software, and other materials provided by us through the site or in promotional channels.
1.4.9. “User Content” refers to any materials submitted by you as described in later sections.
1.4.10. “Intellectual property rights” means rights such as patents, trademarks, copyrights, design rights, domain names, and similar, whether registered or unregistered.
1.4.11 "User" means any individual, company, or entity that accesses, browses, or uses the Services provided by Art Piece or Service Providers, including but not limited to customers, visitors, and registered users.
1.4.12 “Terms and Conditions” refers to both the Art Piece Terms and Conditions and the Service Providers’ Terms and Conditions, as applicable, which govern the use of services provided by Art Piece and its Service Providers.
2. Acceptance of Terms
2.1. By accessing or using the website, services, or any other offerings provided by Art Piece, you, the user, explicitly agree to these Terms and Conditions. This applies to all services and platforms provided by us, including any purchases, interactions, or other activities that involve using our services.
2.2.Your use of the website, services, or any related offerings, including browsing, making purchases, submitting content, or accessing features, constitutes your express consent to these Terms and Conditions. This means that by continuing to use the site or services, you acknowledge and agree to be bound by these terms.
2.3. In addition to the actions mentioned above, if you are required to complete any registration, sign-up, or transaction process on our site or platform, you may be asked to explicitly acknowledge your agreement to these Terms and Conditions by clicking a button (e.g., "I agree", "Accept", or similar). Such actions will be considered as an express agreement to these terms.
2.4. If you do not agree to these Terms and Conditions, you must not access, browse, or use any services provided by Art Piece. Your use of the site or services will be deemed as acceptance of these terms unless you actively choose to not engage with our services.
2.5. We reserve the right to update, amend, or revise these Terms and Conditions at any time. When changes are made, we will update the date of the last revision. Any use of our website or services following such changes will signify your acceptance of the updated Terms and Conditions. If you do not agree with the updated terms, you should stop using the site and services immediately.
2.6. You acknowledge that by using electronic means, such as accessing our site or completing transactions online, your agreement to these Terms and Conditions is made in a manner similar to a written signature. This electronic acceptance is legally binding.
2.7. By using our services, you agree not to Art Piece’s Terms and Conditions but also to the applicable Terms and Conditions of the respective Service Providers, as they apply to the services you use.
3. Account Security and User Responsibilities
3.1. You are solely responsible for maintaining the confidentiality of your account login details, including your username and password. You must ensure that your password is strong, secure, and not easily guessable. It is recommended to use a combination of upper and lowercase letters, numbers, and special characters. You must not share your password with others, and you agree to take full responsibility for all activities that occur under your account.
3.2. If you believe your account has been accessed without your authorization or if your login credentials have been compromised, you must notify us immediately. You are also responsible for any activities or actions performed through your account, whether authorized or not.
3.3. You agree to take reasonable steps to secure your account, including logging out of your account after each session and ensuring that your devices used to access our services are protected with up-to-date security software. You are responsible for maintaining the security of your account and for monitoring any activity that occurs under it.
3.4. In the event that you forget your password or suspect that your account has been compromised, you can request a password reset through our site. You agree to follow our procedures for recovering access to your account, and we reserve the right to suspend or disable access if we suspect fraudulent or unauthorized activity.
4. Privacy and Data Protection
4.1. Your privacy is important to us. The collection, use, and disclosure of personal data through our website and services are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our site and services, you acknowledge and agree to the terms outlined in the Privacy Policy.
4.2. We collect personal information to provide and improve our services. For details on data collection, usage, and your rights to access, update, or delete your data, please refer to our Privacy Policy.
4.3. For further details on how we protect your privacy and handle your personal data, please refer to our full Privacy Policy at https://artpiecehk.com/en/pages/privacy-policy.
4.4. We take reasonable precautions to protect your personal data, including the use of encryption and secure servers. However, no data transmission over the internet can be guaranteed to be 100% secure. We advise you to take appropriate measures to protect your information.
4.5. We use cookies and similar technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy which is available in our Privacy Policy.
5. Registration
5.1. You are required to register with our designated membership platform, AP Club (“AP Club”) which serves as the membership and loyalty program for assessing Art Piece services, before using any of our services or placing an order. By registering, you represent and warrant that you are at least 18 years of age and legally capable of entering into binding contracts. Certain services or treatments may require you to be at least 18 years old; others may be available to individuals under 18. Please refer to the specific terms of each Service Provider. If you are under 18 years of age, you or your guardian should contact us for guidance before booking any services.
5.2. You represent and warrant to us and to all suppliers of merchandise available through our site that all purchases made by you are within your legal capacity and authority to conclude contracts.
5.3. You agree to provide true, accurate, current, and complete information when registering and to promptly update your information to ensure it remains accurate.
5.4. If we have reasonable grounds to suspect that any information is false, inaccurate, outdated or incomplete, we have the right to suspend or terminate your registration.
5.5. If you are registering or using our services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these terms.
6. Booking Service
6.1. Services are offered at all Art Piece locations and may also be provided at other venues. Appointments must be made in advance, either through the online booking system, Art Piece’s Customer Service team, or directly with the relevant Service Providers.
6.2. Our customer service is available from 10:00 AM to 10:00 PM daily to handle general inquiries and support, including those made via online channels such as WhatsApp. For updates related to business hours during special circumstances, please refer to our official designated communication channels.
6.3. Please note that classes or treatments may be scheduled outside of customer service hours, depending on the availability and arrangements of the respective Service Providers.
6.4. If you encounter any issues, please notify our customer service team immediately via the designated communication channels. Art Piece and/or the relevant Service Provider will handle the issue as appropriate. We reserve the right to decline assistance if notification is delayed. These issues do not constitute valid grounds for refunds, transfers, or extensions of any courses or treatments.
6.5. Appointments for courses or treatments are subject to limited availability and operate on a first-come, first-served basis. Advance booking is required. Confirmation of appointments is subject to availability and the booking policies of the relevant Service Provider. Changes to bookings may incur a fee, depending on the Terms and Conditions.
6.6. The service schedule, including course and treatment details (e.g. type, tutor, time), is maintained and updated by the respective Service Provider. For the most accurate and current scheduling information, please consult Art Piece Customer Service or contact the Service Provider directly.
6.7. We do not guarantee availability of specific services, time slots, or instructors. Unavailability does not qualify for refunds, transfers, or extensions.
6.8. Booking policies may vary across different services. Please refer to the Terms and Conditions for details.
7. Price and Payment
7.1. All payments are non-refundable unless otherwise stated in these Terms and Conditions or required by law.
7.2. Customers who have successfully purchased courses or treatments will receive confirmation of their purchase via email or other appropriate means. If you are unable to receive confirmation due to unsubscribing from emails, an incorrect email address, or any other issues, please contact our customer service team.
7.3. Purchased services must be used within their specified validity period. No extensions or compensation will be granted after the expiry date, unless otherwise specified in the Terms and Conditions. Please note that requesting an extension may incur additional costs, depending on the Service Provider’s policies.
7.4. Except where required by law, all purchases are final. Services are non-refundable, non-transferable, and non-exchangeable. We reserve the right to suspend or terminate your membership if you violate our Terms and Conditions or the Terms and Conditions of the Service Providers.
7.5. Full payment is required at the time of booking for all services paid through Art Piece’s system.
7.6. We reserve the right to cancel your membership in cases of payment failure. Art Piece is not responsible for any charges, penalties, or fees incurred through your credit card issuer or bank (e.g. insufficient funds, overdraft, or processing errors).
7.7. While we make reasonable efforts to display accurate and up-to-date pricing, final prices are confirmed only upon acceptance of your order. In case of pricing discrepancies, we reserve the right to cancel your booking or seek your confirmation before proceeding.
7.8. If an appointment is cancelled by us and you have already made a payment, we will refund the deducted amount to your credit card. You agree that no additional compensation will be provided beyond the refund.
7.9. Online transactions are processed via third-party payment providers. By proceeding, you consent to the collection and processing of your payment information according to both our policies and the provider’s terms. Art Piece will not be held liable for any losses incurred in relation to credit card transactions.
7.10. All final sales content is subject to the issued invoice. Only written agreements with Art Piece will be recognised. In the event of any dispute, Art Piece reserves the right to make the final decision.
7.11. Payment terms may vary and are subject to the Terms and Conditions. Please refer to the relevant Terms and Conditions for additional payment details.
8. Late & Cancellations
8.1. Please arrive at least 15 minutes before your scheduled service to register and prepare for your appointment. This allows time for using the changing room and locker room to store personal belongings.
8.2. All cancellations or rescheduling of appointments must be made in accordance with the Terms and Conditions and are subject to confirmation by Art Piece or the Service Provider. If no confirmation is received, the cancellation or change may not be considered successful. Please refer to the specific Service Provider’s policy for their cancellation and late arrival rules.
8.3. Late cancellations or no-shows are subject to penalties and policies determined by the Service Provider.
8.4. If you need to cancel or reschedule an appointment, please do so as early as possible. Cancellations made within a specified time frame may incur a penalty, subject to the Service Provider’s rules.
8.5. For cancellations not made in time, no-shows, or late arrivals, the service may be deemed as used. We reserve the right to deny entry to participants who arrive late or whose behaviour or timing may disrupt or negatively affect the class experience, based on the Terms and Conditions.
8.6. In the event of any delay caused by us, we will make reasonable efforts to extend or adjust the service as needed.
8.7. Appointment-related matters, including changes, cancellations, lateness, and service delivery, are also governed by the respective Terms and Conditions. Please review them carefully.
9. Typhoon & Black Rainstorm
9.1. In general, we remain open during Amber and Red Rainstorm Warnings, as well as under Typhoon Signal No. 1 or No. 3. If a customer is absent without prior notice during these periods, it will be regarded as a no-show, and the class or treatment will not be reissued or rescheduled.
9.2. If a Black Rainstorm Warning, Typhoon Signal No. 8 or above, or an Extreme Condition Alert is hoisted while a session is in progress, the class or treatment will continue to the end, provided it is safe to do so and at the customer’s own discretion.
9.3. All services will be suspended once a Black Rainstorm Warning, Typhoon Signal No. 8 or above, or an Extreme Condition Alert is hoisted. Services may resume once the signal is lowered, in accordance with the Terms and Conditions. Please refer to the Terms and Conditions and our official designated communication channels for the latest updates.
10. Health Conditions & Safety
10.1. You must inform us, your instructor, therapist, or the service provider of any allergies, health conditions, or other factors that may affect your treatment. This includes, but is not limited to, conditions such as heart issues, pregnancy, skin conditions, respiratory concerns, or any other medical conditions that may impact the service. It is preferable to disclose these details before the session begins to ensure we can provide the safest and most effective service.
10.2. If you experience any physical discomfort during the service, you should stop immediately and inform the instructor or therapist.
10.3. The services results and progress may vary depending on your individual health or physical condition.
10.4. For your safety, we recommend that you take care of your personal belongings and not bringing valuables to your services. While lockers are provided subject to availability, we do not guarantee the safety of personal items and are not responsible for any loss or theft.
10.5. Any use of another person’s name or identity to access our services without prior consent will result in immediate removal from the premises or event, and no refund will be issued.
10.6. In the event of any restrictions leading to closures, all memberships and packages will be automatically paused without charge.
10.7. Please refer to the relevant Terms and Conditions for any additional policies regarding health, safety, and service provisions.
11. Guidelines for Classes and Treatments
11.1. Subject to prior notice and the member’s consent, we reserve the right to photograph, record, and/or film the class during the session. Any photos, recordings, or videos may be used for publicity, marketing, training, and other relevant purposes.
11.2. We strictly forbid all members from taking photos, recording audio, or recording video during the class. Except for our employees or those authorized by us, no one is permitted to take pictures, record audio, or transmit or record video within the premises of our company.
11.3. We strictly prohibit anyone from accompanying, observing, or staying in the treatment or class areas unless they are a participant. To ensure a smooth and uninterrupted experience for all members, family members or guardians of participants under the age of 18 are not allowed to remain in the area during the course or treatment.
11.4. During the class, the instructor may provide physical adjustments to the member’s posture or position. If you prefer not to be touched, please inform the instructor before the class begins. In such cases, the instructor will provide guidance verbally.
11.5. We recommend that members wear comfortable sportswear for all classes to ensure a comfortable and effective experience.
11.6. We kindly ask that members refrain from engaging instructors, therapists, or staff for any personal transactions or agreements outside scheduled services. We are not responsible for any dealings or agreements made outside of the course or treatment.
11.7. Please refer to the relevant Terms and Conditions for further details on services policies and procedures.
12. Disclaimer of Warranties and Limitation of Liability
12.1. We will not be liable for any loss, damage (including personal injury or property damage), or destruction that occurs during the class. By participating in the class, you acknowledge that any such risks are solely your responsibility. We strongly advise against bringing valuable items to the class, as we do not accept responsibility for any loss or damage to personal belongings.
12.2. We do not guarantee that access to our website, applications, or services will be uninterrupted, reliable, or error-free. We make no warranties or representations regarding the accuracy, completeness, or timeliness of the content provided on our website, including any services or products.
12.3. While we strive to provide services and products with due care, we do not warrant that they will be error-free or meet specific needs or expectations. All services and products are provided "as is" without any express or implied warranties.
12.4. You acknowledge that, despite our reasonable efforts to protect your personal data, no method of data transmission over the internet is completely secure. Therefore, we cannot guarantee the security of data transmitted to us. Any data you send is at your own risk. We are committed to safeguarding your personal information with industry-standard security measures.
12.5. To the fullest extent permitted by applicable law, we exclude liability for the following:
12.5.1. Any technical errors, inaccuracies, or omissions on our website.
12.5.2. The unavailability of our website or services, whether due to system failures or any other reason.
12.5.3. Delays or failures in providing services or merchandise, including any negligent provision.
12.5.4. Any products or services that are not suitable for their intended purpose or do not meet your expectations.
12.5.5. Any misrepresentation related to the services, products, or information on our website.
12.6. Except as prohibited by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, services, or products. This includes, but is not limited to, loss of profits, revenue, or business opportunities. However, this does not affect our liability for direct damages resulting from our negligence, breach of contract, or other legal violations.
12.7. Our liability, in the event of a claim, is limited to the actual amount paid by you for the relevant product or service. This limitation applies even if we have been advised of the possibility of such damages.
12.8. You are responsible for ensuring that any necessary permits, licenses, or approvals required for purchasing or importing merchandise from our site are obtained. We do not assume responsibility for customs, import, or other regulatory matters related to your purchase.
12.9. You acknowledge that the limitations on our liability set forth in these terms are reasonable, reflecting the nature of our business and services. If any provision in this clause is found to be invalid or unenforceable, the remaining terms will continue in full effect.
12.10. These exclusions and limitations do not affect any rights that cannot be excluded or limited under applicable law. In such cases, our liability will be limited to the extent required by law.
12.11. Each provision in this clause is separate and enforceable independently. If any provision is found to be invalid or unenforceable, the rest of the provisions will remain valid and enforceable.
13. Website Usage Declaration
13.1. You represent, warrant, and agree that you will not:
13.1.1. Use our website for any fraudulent or unlawful purposes;
13.1.2. Use our website to defame, abuse, harass, stalk, threaten, or violate the rights of others, including but not limited to their privacy or publicity rights;
13.1.3. Interfere with or disrupt the operation of our website, the server, or the network used by our website, or violate any applicable rules, procedures, policies, or regulations related to the network;
13.1.4. Transmit or distribute any viruses, worms, Trojan horses, or other harmful computer codes, files, or programs that may damage, interfere with, or compromise the operation of any hardware, software, or equipment;
13.1.5. Use any part of our website (including applications or software) for commercial purposes, such as reprinting, copying, selling, reselling, or otherwise exploiting its content, services, or functionality without our express written consent;
13.1.6. Use the website for commercial purposes to revise, adapt, translate, reverse engineer, decompile, or disassemble any software, code, or applications without authorization;
13.1.7. Create or duplicate any part of the website without obtaining our prior written consent;
13.1.8. Download, store, or organize content, user content, or any other website data to establish a database or to use in any other unauthorized way;
13.1.9. Infringe upon any copyright, design rights, or intellectual property rights associated with the website or its content.
14. Content
14.1. The intellectual property rights in all Content are owned, controlled, or licensed by us. Except for the rights granted to you under clause 14.2, nothing in these terms and conditions shall confer upon you any right, title, or interest in the Content, and all other rights are reserved by us.
14.2. Subject to these terms and conditions, you may use the Content solely for your personal, non-commercial use.
14.3. Unless you have our express written consent or are expressly authorized by law to do so, you shall not:
14.3.1. Use the Content for any commercial or non-personal purposes;
14.3.2. Copy, distribute, or transfer the Content to any other device or person;
14.3.3. Reproduce, distribute, modify, communicate to the public, prepare derivative works of, or display the Content in any manner.
14.4. You acknowledge and agree that we may cease providing you with access to any Content at our sole discretion if we believe you have violated the Terms and Conditions or for any other reason related to the operation of us.
14.5. We will use reasonable commercial efforts to ensure the accuracy of the Content; however, we make no warranties or representations, express or implied, statutory or otherwise, regarding the accuracy, quality, completeness, or fitness for any purpose of the Content. We exclude any liability related to the Content. Additionally, you acknowledge that responsibility for the content of any advertisements appearing on our site rests solely with the advertisers. The placement of advertisements on our site does not constitute an endorsement or recommendation by us of the advertisers’ products. Advertisers are solely responsible for any representations made in connection with its advertisement.
15. User Generated Content
15.1. When you submit any user-generated content, including text, files, images, photos, sounds, videos, or other materials to our site (“User Content”), you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, distribute, modify, publicly display, and perform the User Content solely in connection with the operation, marketing, and promotion of the site. This license will remain in effect for as long as the User Content is hosted on the site and for up to 15 months thereafter for archival purposes or as required to comply with applicable laws.
15.2. You represent, warrant, and agree that:
15.2.1. You have the full legal right and authority to grant the license in Clause 15.1;
15.2.2 You are the owner of the User Content and/or have obtained all necessary permissions to grant the license in Clause 15.1;
15.2.3. Our use of the User Content in accordance with the license will not infringe the rights of any third party, including but not limited to intellectual property rights, privacy rights, or any other proprietary rights;
15.2.4. Any individuals identified in the User Content have consented to such use, and you will provide written evidence of such consent upon request;
15.2.5. The User Content does not contain any material that is illegal, defamatory, obscene, offensive, or otherwise inappropriate for display on the site.
15.3. We will handle any personal data contained within the User Content in accordance with our Privacy Policy. By submitting User Content, you confirm that you have obtained all necessary consents from individuals identified in the content for the purposes outlined in Clause 15.1.
15.4. You agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses, including legal fees, arising from or related to any User Content you submit, including but not limited to claims of intellectual property infringement, violation of privacy rights, or unauthorized use of personal data.
15.5. We reserve the right to remove or modify any User Content at our sole discretion if we believe it violates these terms, infringes any rights, or is otherwise inappropriate for the site.
16. Indemnity
You agree to indemnify us and all of our directors, employees and contractors, and hold us all harmless from any claim, loss, damage, cost, expense (including legal expenses) or other liability which may be incurred by us arising out of any breach of the covenants, warranties, representations and agreements herein.
16.1. Your breach of any of the covenants, warranties, representations, or agreements set forth in these Terms and Conditions;
16.2. Your use or misuse of our website, services, or products;
16.3. Any content or information you submit, post, transmit, or otherwise make available through our website, including any claims that such content infringes the intellectual property rights, privacy rights, or other rights of any third party;
16.4. Your violation of any law, regulation, or the rights of a third party in connection with your use of the website or services;
16.5. Any fraudulent, negligent, or wrongful act or omission by you or anyone acting on your behalf.
16.6. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, regardless of fault, and you agree to cooperate with us in the defense of such claims.
17. Intellectual Property
17.1. All intellectual property rights in the content, user-generated content, design, text, graphics, images, videos, software, and other materials on our site, including the selection and arrangement thereof (“Content”), are owned, controlled, or licensed by us or our licensors. Unauthorized use of any Content without our prior written consent is strictly prohibited.
17.2. All trademarks, trade names, product names, service marks, logos, and company names displayed on our site are the property of us or their respective owners. Nothing on the site shall be interpreted as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, or logos without prior written permission from us or the relevant owner. Unauthorized use may constitute an infringement of the respective owner’s rights.
17.3. You agree not to:
17.3.1. Copy, reproduce, modify, distribute, transmit, publicly display, publicly perform, publish, license, create derivative works from, or otherwise exploit the Content, except as expressly permitted by these Terms and Conditions;
17.3.2. Use any Content or trademarks in any way that may cause confusion among users, or that may disparage or discredit us or any third party;
17.3.3. Use any data mining, robots, scraping, or similar data gathering or extraction methods to access the Content.
17.4. If you believe that any Content on our site infringes your intellectual property rights, please notify us promptly at cs@artpiecehk.com with sufficient detail to enable us to investigate the claim.
18. Termination
18.1. We reserve the right to immediately terminate or suspend your access to our site, services, or any registered account, without prior notice, if we determine that you have breached any of these Terms and Conditions or engaged in conduct that we consider to be inappropriate, unlawful, or harmful to our interests or the interests of other users.
18.2. We may terminate or suspend your access to the site, services, or any registered account for any reason, including for operational, security, or legal reasons, by providing you with reasonable notice, where feasible.
18.3. Upon termination, your right to access and use the site and services will immediately cease. All provisions of these Terms and Conditions that by their nature should survive termination (including but not limited to indemnities, disclaimers, and limitations of liability) will remain in full force and effect.
18.4. Termination shall not affect any rights, obligations, or liabilities that have accrued to either party prior to the date of termination.
18.5. If your account is terminated, we reserve the right to delete or disable any content or data associated with your account without any liability to you.
18.6. We will endeavor to provide notice of termination where reasonably practicable. However, we are not obligated to provide any such notice in cases involving breaches of these Terms and Conditions or unlawful activity.
19. General
19.1. Where these terms and conditions contain representations, warranties, or obligations made to us and to third-party suppliers, you acknowledge and agree that such representations and warranties are intended to benefit, and may be enforced by, all such third-party suppliers.
19.2. We reserve the right to update, modify, or revise these terms and conditions, including any linked policies, at any time without prior notice. Any changes will be posted on our site, and continued use of the site after such posting constitutes acceptance of the revised terms and conditions. It is your responsibility to review the terms periodically for any updates.
19.3. We make every effort to clearly indicate whether prices for merchandise or services on our site include any applicable taxes, duties, or fees. If it is not clearly stated, you may be liable for any applicable taxes or duties in addition to the quoted price.
19.4. Your privacy is important to us. By using our site or services, you agree to the collection, storage, and use of your personal information in accordance with our Privacy Policy, which is incorporated into these terms and conditions by reference.
19.5. We reserve the right, at our sole discretion, to restrict, suspend, or terminate access to the site or any part thereof without notice, particularly for users in breach of these terms and conditions.
19.6. We shall not be liable for any delay or failure to perform our obligations under these terms and conditions due to events or circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, strikes, technical failures, or interruptions in services.
19.7. If any provision of these terms and conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
19.8. We may assign, transfer, or delegate any of our rights and obligations under these terms and conditions to any third party, including our affiliates, without prior notice to you. You may not assign or transfer your rights or obligations under these terms and conditions without our prior written consent.
19.9. These terms and conditions, together with any policies referenced herein, constitute the entire agreement between you and us regarding the subject matter and supersede any prior agreements, understandings, or communications, whether oral or written.
19.10. These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
19.11. In the event of any inconsistency or conflict between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
20. Links to Third Party Websites
20.1. Our platform may contain links to third-party websites or services (“Third Party Websites”) that are not owned or controlled by Art Piece. These links are provided for your convenience, and we do not endorse, control, or take responsibility for the content, products, services, or materials available on these Third Party Websites.
20.2. Accessing or using Third Party Websites is done at your own risk. You acknowledge and agree that you have read and understood the terms, conditions, and policies of any Third Party Websites before engaging with them, and you agree to comply with those policies in addition to your obligations under this Terms of Use.
20.3. Art Piece has no control over, and assumes no responsibility for, the content, accuracy, privacy practices, or opinions expressed on any Third Party Websites. We do not monitor, verify, censor, or edit the content of these sites. By using our platform and Services, you expressly agree to hold Art Piece harmless from any and all liability arising from your use of or interaction with any Third Party Websites.
20.4. Your dealings and interactions with organizations, individuals, or service providers found on or through our platform, including but not limited to Operators, are solely between you and those parties. This includes any payment, delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings. Art Piece shall not be liable for any disputes, issues, or claims that arise in connection with such interactions.
20.5. We encourage you to perform your own due diligence and investigation before proceeding with any transaction, whether online or offline, with any third parties linked to or from our platform.
21. Dispute Resolution and Governing Law
21.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
21.2. If the dispute is not resolved through negotiation, either party may refer the dispute to arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with the HKIAC Administered Arbitration Rules. The arbitration shall be conducted in English, and the seat of arbitration shall be in Hong Kong.
21.3. Notwithstanding the above, either party may seek urgent injunctive relief or equitable remedies from the courts of Hong Kong to prevent imminent harm or irreparable damage.
22. Service Provider's Terms & Conditions:
ANHAO Wellness – Barre: https://anhao-wellness.com/policy/
ANHAO Wellness – Pilates: https://anhao-wellness.com/policy/
Athletic Performance Academy: https://apacademy.hk/terms-conditions/
House of Beauty: https://houseofbeauty.com.hk/privacy-policy
IKIGAI Yoga & Meditation: https://www.ikigai.hk/terms-conditions
TeamX: https://www.teamxhk.com/terms-and-conditions
THANN Sanctuary: https://www.thann.com.hk/thannshop/terms
Art Piece Fitness Pass: https://artpiecehk.com/en/pages/art-piece-fitness-pass-terms-and-condition
23. Questions / Contact Us:
If you have any questions, concerns, or comments regarding these Terms and Conditions, our Privacy Policy, or the use of our Site and Services, please feel free to contact us.
Customer service phone no.: +852 2698 8912
Customer service email: cs@artpiecehk.com
Last Update: May 2025