Terms and conditions
1. Clients need to purchase the class first and cannot pay later.
2. All classes are non-refundable and non-transferable.
3. Cancellation has to be made through Art Piece customer service on or before 10:00 am 1 day prior to class. This can be done by emailing us on cs.service@artpiecehk.com or via Whatsapp on +852 9538 1727. The class will be re-credited to your account without additional charge. If late cancellations or no shows, the class won't re-credited to your account.
4. If you’re in an unexpected situation, you can cancel over the phone by calling +852 2698 8912 or whatsapp +852 9538 1727. Just leave a message with your name, the date, time and details of the class reservation you need to cancel and submit related documents to us to prove.
5. Arrival Time For Class - function room is open 20 minutes before class begins. We encourage you to arrive at least 10 minutes before your scheduled class to give yourself adequate time to check-in and get settled before class starts.
6. All classes will start from purchase date and must be used on or before 1 September 2024.
7. If the course needs to be canceled due to insufficient registration (minimum 4 students) , we will contact the clients by WhatsApp on or before 12:00 noon 1 day prior to class. The class will be re-credited to your account without additional charge.
8. If the credits expire due to the Qintensity Fitness failing to provide classes, we will refund to the customer.