Enjoy free delivery for single order with net purchase of HK$500 or above!
 
AP Club Mechanism
The New Membership Program will take effect on January 1, 2024.

 

- Key changes-
Simplifying the membership tier system, where anyone who qualifies to become an AP Club VIP member can enjoy exclusive benefits and privileges.
Introducing VIP Day, where members can enjoy exclusive discounts on designated shopping days.
Removing the AP Dollar program.

 

 

2023 Gold & Silver memberships will be automatically converted to AP Club "VIP Member" and extended until December 31, 2024.  Bronze members will convert to "Basic Member" and enjoy permanent membership.
For new members, the criteria for joining and renewing AP Club VIP membership are as follows :

  Basic member
Basic Member
VIP member
VIP Member
Application Criteria Participated in Art Piece activities / Any Purchases Single purchase of HK$800 or
Upon purchase HK$2,000 in 12 Months
Membership Validity Permanent Upgrade day + 365 days
Requirements for Membership Extension X Accumulate spending of HK$2,000 within the membership
AP Point Conversion Every HK$1 spent = 1 Point
AP Point Rewards Convert AP Point into cash coupons & gifts
Welcome Gift* X 2,000 Point
Shopping Privileges X VIP Day Discount
Exclusive Product Discount
Birthday Privileges X Birthday Gift
Brand Discount Offers
Double AP Point
Art Piece Events X Priority registration and discount for Workshop & Events
 
AP Point Calculation Cycle
AP Point earned between 1 January and 30 June each year will expire on 30 June in the following year (both dates inclusive).
AP Point earned between 1 July and 31 December will expire on 31 December in the following year.
AP Point unused will be forfeited after expiry date. 

Point Earning Date Expiry Date
1 January 2024
to
30 June 2024
30 June 2025
1 July 2024
to
31 December 2024
31 December 2025

 

Q&A:

Q What are the differences between the new membership scheme and the old membership scheme?
A The new Membership Program will take effect starting from January 2024. It purpose is to simplify the membership level structure, where qualifying members will become AP Club VIP and enjoy exclusive benefits. Introduction of  monthly VIP Day, allowing members to enjoy discounts on designated shopping days and other exclusive benefits.

Q Will existing members have their memberships automatically extended?
A Previous Bronze members will convert to "Basic Member" and enjoy permanent membership.
While previous Gold and Silver members will have their memberships automatically extended until December 31, 2024, and will be converted to "VIP member".
If you wish to renew your membership for the next year, the renewal conditions will be based on the new 2024 Membership Program. This means that when renewing your membership, you will need to meet the requirements and fulfill the conditions specified in the 2024.
For example, according to the new 2024 membership plan, in order to renew as a VIP member for the following year, members would need to accumulate a minimum of HK$2,000 in purchases between membership period. If this requirement is met, their VIP membership will be renewed on the day after their current membership expires, on January 1, 2025, and the validity will be extended for an additional year.

Q Does the existing AP Point have an expiration date?
A AP Point earned on or before December 31, 2023, will be subject to the existing points expiration policy. Any AP Point that have not been used by the expiration date will be forfeited.

Q How can I check my accumulated spending and AP Points and the expiration date?
A You can inquire about your accumulated spending, points, and expiration date through: in-store, Facebook inbox, and WhatsApp. We will aim to respond within 2 business days.

Q How will the previously purchased AP Dollar in my account be handled?
A The previously purchased AP Dollar have a validity period of 2 years, starting from the most recent date of purchase or visit to the Art Piece service store. Any unused AP Dollars will expire automatically on the expiration date. If there have been no transactions during this period, the expiration date will be calculated as 2 years from the last date of accumulation.
However, starting from January 1, 2024, customers will no longer be able to top up AP Dollar to account. For more information, please inquire with the store staff.

 

Terms & Conditions:

1. The welcome gift is only applicable to retail stores and online shop.
2. Birthday brand privileges at retail stores and online stores may be different and birthday gift is only served for retail stores and stock availability on a first-come first-served basis.Birthday brand discounts and privileges cannot be used in conjunction with other discounts and coupons.
3. VIP membership will be valid for 12 months starting from the day after the upgrade. After that, the membership status will be renewed or downgraded based on the member's consumption records.
5. The accumulated consumption amount within the past 12 months will be reset at the beginning of the next membership year.
6. The accumulated points will expire based on the AP Point calculation cycle. Any unused AP Points that have reached their expiration date will be forfeited. Points can only be accumulated within the same member account and cannot be combined, transferred, or shared with other accounts.
7. In order to earn points, members must log in to their account before checking out during website purchases. Guests who proceed to checkout without logging in will not be able to earn or accumulate points.
8. If a refund is issued for a returned product, the corresponding points earned for that product will be deducted from the customer's account.
9. All points will be recorded based on the computer system of our company.
10. Art Piece reserves the right to modify, terminate, or suspend the Art Piece membership program, or make changes to the program details at any time without prior notice or compensation. In the event of any dispute, Art Piece retains the ultimate decision-making authority.
 
Updated on: 1 Jan, 2024

 

To Top